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• iPhone product information

  • Features

  • Technical Specs (Includes file format & hardware supported by iPhone )

  • Design

• using iPhone

  • Download iTunes

  • Setting up/Activating new iPhone

    • Self registration & activation of your iPhone. 1 You will need to insert the provided SIM card into your iPhone before activation 2. Connect your iPhone to a USB 2.0 port on your Mac or PC using the dock and cable that came with your iPhone 3. Download and install the latest version of iTunes onto your PC or Mac from www.apple.com/itunes 4. Once connected as above your iPhone User Interface opens up and your iPhone becomes fully functional. All Home screen icons should be visible, this means you will be able to a Make and receive calls b Send and receive SMS text messages c Access data services and browse the web d Leave and retrieve voicemail   iPhone registration and Account Creation steps 1 Follow the on screen instructions below in iTunes, to activate your iPhone and to sync your iPhone with your contacts, calendars, email accounts and bookmarks on your computer. - Register your iPhone. - iTunes Store terms and conditions (Software Licence Agreement). - Create iTunes account or enter your iTunes Account ID, if you already have an iTunes account. - Set up your iPhone - how to sync your iPhone with your computer is available either as a digital copy or the user guide is available on www.apple.com/itunes.

  • Syncing Address Book

    • How it Works? Sync is a process that transfers or synchronizes data class records between devices. Example: synchronizing information from iPhone to computer or vice versa. The sync client gathers and sends data to the sync server. Sync server incorporates this information into its database, passing on updates from other sync clients. The sync server passes changes to other sync clients when the next sync is initiated.   Mac OS X can use the following applications and services to view and manage contacts: Address Book Entourage 2004 or 2008 * Google Contacts Yahoo! Address Book   Windows computers can use the following applications and services to view and manage contacts: Windows Address Book (Windows XP) Windows Contacts (Windows Vista) Microsoft Outlook 2003 Microsoft Outlook 2007 Google Contacts Yahoo! Address Book   Steps to Sync Address 1) In iTunes go to "Info" tab 2) Click on Sync Contacts checkbox 3) select relavant the mail box ""Yahoo Address book, Goggle Contacts, with contact" 4) Click on OK   1) On iPhone 2) Click on settings 3) select "Mail, contact, calendars" 4) Add relavent mail id & click on fetch

  • Setting up Mail

  • Making Conference Call

    • How can I make a conference call / three-way call on my iPhone? To initiate a conference call check out the following steps: 1 Make a normal phone call. 2 Touch the Add Call button to make another call. The person you're already on the line with will be put on hold. 3 After speaking to the second person, touch Merge Calls. You now have a three-way conference call where all parties can hear each other. 4 Repeat steps 2 and 3 to add more people. Up to 5 calls can be merged depending on your carrier. To add an incoming call: When the new call comes in, touch Hold Call + Answer. Touch Merge Calls to join the newcomer to the group.

  • Manage Data Usage

    • How do I manage data usage when using your iPhone? There are several ways to reduce your data charges when using your iPhone, simply by turning off all push notifications and location services in your iPhone. 1 To stop push notifications.   Select Settings -> Notifications -> Notifications -> OFF. 2 To stop location services   Select Settings -> General -> Location Services -> OFF. 3 If you want to continue using emails but want to reduce the barrage of emails, you can still do so by turning off the fetch feature:   Turning off fetch. Select Settings -> Mail, Contacts, Calendars -> Fetch New Data -> Push -> OFF. 4 And if you absolutely must have your iPhone when traveling abroad but do not want to use any data, you can follow the steps below to turn off Data Roaming:   Select Settings -> General -> Network -> Data Roaming -> OFF. This will make sure that bandwidth is not being used by your iPhone without your permission.

• user manual

  • read iPhone customer manual

• online support

  • For online support, go to http://www.apple.com/in/support/iphone/

• iPhone trouble shooting assistant

  • iPhone not appering on itunes

  • Frozen or unresponsive iPhone

  • Voicemail Issues

  • Application Common Issues

  • Issues Updating or restoring iPhone

  • Wi-Fi Network

  • Data Backup

• warranty

  • Apple care Protection Plan

  • Warranty T&C

• business features

  • Best in its class

    • Integrate, secure and deploy iPhone into your company. iPhone connects seamlessly to Microsoft Exchange and standards-based servers for access to corporate email, calendar, and contacts. Data is protected with hardware encryption and enhanced Data Protection. Users can securely access corporate networks with support for leading VPN and Wi-Fi protocols including SSL VPN. And it's easy to scale your iPhone deployment with Mobile Device Management and Wireless App Distribution for in-house apps.

  • Best email on a mobile device

    • Rich HTML email is easier than ever to read in portrait or landscape mode. And view attachments you use at work: Microsoft Word, Excel, Powerpoint, PDF, JPEG, and iWork. Add Applications to support more file types.

  • Up-to-the-minute calendar

    • Using Multi-Touch on iPhone makes the Calendar application intuitive and simple to use. Tap to create and send out meeting invites, accept or decline a meeting invitation, or dial a phone number from meeting notes.

  • Powerful Contacts

    • Seamless integration with features such as Maps, Safari, and SMS. Support for companywide Global Address Lists (GAL). Amazingly easy Call Conferencing Multi Tasking like never before Desktop-class web browsing with Safari For other iPhone-related queries, please call 121.

• FAQs

  • iPhone with airtel

    • Q: What is this news about the iPhone 4S with Airtel? Airtel and Apple will bring iPhone 4S to India from 12:01am on November 25   Q: What is the price of iPhone? The price of iPhone 4S is Rs. 44,500 (16GB), Rs. 50,900 (32GB) and Rs.57, 500(64GB). The price of iPhone 4 is Rs.37,900 (8GB) and the price of iPhone 3GS is Rs.20,900 (8GB)   Q: Where can I buy the new iPhone 4S? It can be bought online. It will also be available in the nearest Airtel & Apple stores and all leading Smartphone retailers.   Q: What are the features of this device? iPhone 4S is the most amazing iPhone yet, packed with incredible new features including Apple’s dual-core A5 chip for blazing fast performance and stunning graphics; an all new camera with advanced optics and full 1080p HD resolution video recording. With the launch of iPhone 4S also comes the launch of iOS 5, the world’s most advanced mobile operating system with over 200 new features; and iCloud, a breakthrough set of free cloud services that work with your iPhone, iPad, iPod touch, Mac or PC to automatically and wirelessly store your content in iCloud and push it to all your devices.   Q: Is there an exchange offer available? No, there is no exchange offer which is available.   Q: Is it available in both postpaid and prepaid? Yes, both postpaid and prepaid plans are available. Refer www.airtel.in/iphone   Q: How long will it take to activate my iPhone plan? Almost real-time   Q: What do I do in case of fault in handset? You may call us 198 and we will try and resolve your complaint. In case we are not able to troubleshoot your device, you will have to visit nearest Apple store. You may refer "Store locator" airtel / Apple Site to find nearest Apple store.   Q: Is the Handset locked to airtel Network? No, handset isn’t locked to airtel network. However, if you are availing the iPhone plans, then we will be able to offer you reverse subsidy only if you continue to remain with airtel.   Q: Can I buy the Handset without a SIM? Yes   Q: Can I use another SIM of airtel with this Handset? Yes, you can but you will need to swap it for a Micro SIM.   Q: What is a Micro SIM? Micro SIM is a smaller version of your SIM and is used in iPhone.   Q: Where & How do I get Micro SIM? You will be able to get Micro SIM from any of the airtel Stores (ARCs). ARCs will also be able to swap your SIM for a Micro SIM. To get Micro SIM, exchange the dummy SIM at any airtel iPhone store (in the SIM jacket attached to your device) .   Q: What are the requirements to buy iPhone and airtel Connection? You are required to provide the following documents to buy airtel Post Paid or Prepaid connection: 1) Proof of Identity 2) Proof of Address 3) Photograph 4) Duly filled & signed airtel application form (Prepaid/ Postpaid)   Q: I am an existing airtel customer; will I be given preference over other? Product is available on first come first serve basis. There is no preference given to existing airtel customers.   Q: I am an existing airtel customer and I have also booked iPhone through airtel Live/SMS/Website? Will I be given preference over other? Product is available on first come first serve basis. airtel shall make best commercial effort to make the product available at the stores for you.

  • Product Enquiry

    • Q: What is key difference between iPhone vs. other mobile? The key feature that separates iPhone from other mobile or smart phones is the operating system. Apples is the only company which owns both “Phone Operating System” as well as “Phone Applications” as a result, and will OS version realize, you can just upgrade your iPhone OS and get some new functions on your existing phone.   Q: What is the warranty period on Handset? Apple warrants its iPhone4 for 1 year. Refer warranty terms and conditions at http://www.apple.com/legal/applecare/appforiphone.html   Q: What is the warranty period on accessories? Apple warranties its hardware for 1 year from the date of original retail purchase. For more details refer to http://www.apple.com/legal/warranty/

  • Basic Queries for iPhone users

    • Q: I am able to make only emergency calls from my newly purchased iPhone? Although you have activated cellular service, you have not completed activating the iPhone. Until you complete the activation process, the iPhone can only make emergency phone calls (if the country you are in supports this). You must connect your iPhone to iTunes to finish activation.   Q: Do i need to complete a device registration with iTunes Account every time i change SIM? No. This is a one time process.   Q: Do i need to tether the Mobile every time i change my SIM? A. No. You will have to tether its only once..However, in case you insert a SIM from other carrier, you will have to tether the iPhone.   Q: During Activation : customer notices that his iPhone box label mentions that Internet access is required. He does not understand why. What should you tell your customer? A. You must have Internet access to: • Download and install the latest iTunes version • Activate the iPhone • Update the iPhone • Restore the iPhone   Q: What is iPhone airplane mode? Airplane mode ensures your iPhone complies with airline regulations by shutting off all wireless signals from the device when boarding a plane to prevent interference. To turn on airplane mode, navigate to Settings -> Airplane Mode -> ON. This will prevent cellular phone calls and data, Wi-Fi, GPS and Bluetooth signals from being emitted from your iPhone. When activated, an airplane icon appears in the status bar of you. If needed, you can switch on Wi-Fi while in airplane mode. Bluetooth can also be switched on while in airplane mode, leaving the GPS and cellular radios off.   Q: Can I reinstall iPhone applications already purchased / bought on iTunes for free? Yes. Once you purchase an iPhone app it can be reinstalled for free. You can check to make sure you already own an application by getting a list of apps you've purchased. When reinstalling an app you already own you will be prompted with a window asking if you'd like to re-download the application for free. Apps already stored in your iTunes library can be reinstalled to a USB-connected device by selecting the app to be synced in iTunes.   Q: How do i check my iPhone serial number and IMEI? i) From the iPhone About screen : Home screen, tap Settings > General > About. ii) From the iPhone Summary in iTunes iii) Etched on the SIM card tray   Q: How to change the language for the iPhone? A.Tap Settings > General > International. Language is the first setting in the list.   Q: What is iTunes? iTunes is a free application for your Mac or PC. It organizes and plays your digital music and video on your computer. You can import music or videos from iTune Stores/ Web/ CDs etc. It’s a store on your computer/ iPhone. You can create your own albums/ playlist on the iTunes. Using Podcasts you can also listen to hundreds of radios stations.   Q: What is App Stores? How do i download Free apps? Also, you can browse thousands of games and applications in almost every category — entertainment, social networking, sports, photography, reference, and travel. Just click on "App S tores"> > "Top 25"> > "Top Free" for list of Free Application.   Q: How do I activate my new iPhone? You can activate iPhone using few simple steps Insert active Micro SIM Install Free iTunes (latest version 10.2.2) for www.apple.com Ensure Internet connectivity Connect your Phone to the system using USB Follow the on screen instruction to activate/tether your iPhone   Q: How can I increase the volume (make sound louder) on my iPhone speaker? The iPhone speaker is good for a portable device, but it's not great. If you don't have a dock or external amplified speakers you can hook up to the headphone out jack you're stuck with the stock speaker. Here are a few tips to make the audio louder: 1. Maximize the volume within the app you're using by pressing the side volume buttons while you're already running the app. 2. Place the iPhone flat on a table and the volume will get a boost. 3. If you're holding the iPhone in your hand (for example on speakerphone) cup the inside of your palm around the back of the phone behind the speaker. This will focus the sound in your direction and it should be louder. 4. To maximize sound with the stock iPhone speaker, when the iPhone is lying down put it in front of a wall, window, or other surface. Place the iPhone on its back a couple of inches from the wall, and angle the iPhone at a 45 degree angle to the wall with the speaker facing the wall. Sound will bounce off the surface and the tabletop, increasing the volume and depth of the music.   Q: How do I transfer music or playlists from my iPhone to a computer? Music and playlists, along with track ratings, are recovered and Pod to PC will even tell you if there are duplicate entries already in your iTunes library. To begin, download and install Pod to PC on your computer. Mac users can download and install Pod to Mac. First of all, connect your iPhone to the computer, and run Pod to PC. Make sure that iTunes is NOT running simultaneously with Pod to PC. Pod to PC should now be showing playlists and device information in the Summary tab. Preferences can be changed using the Edit -> Options menu. Default settings will save iTunes playlist import files to the desktop, and music tracks to the iTunes directory on the computer. To simply transfer all tracks not already in iTunes click the Automatic Transfer button. A dialog box will summarize how many files are going to be transferred and where the iTunes playlist import file will be saved. Click OK and Pod to PC goes to work. The Music and Video Track Transfer tab makes it possible to manually transfer selected files. Files already in your iTunes library are indicated with a blue check. Other files show a yellow star. When the files you wish to transfer are selected click the Transfer button. Finally, the iTunes playlist import file can be used to import the songs you've transferred into iTunes. After exiting Pod to PC and disconnecting your iPhone, run iTunes and select File -> Library -> Import Playlist. Select the playlist file generated by Pod to PC, and iTunes will create a playlist for the transferred files. Your iPhone music is now accessible on your computer using iTunes.   Q: What audio formats will the iPhone play/support? The Apple iPhone supports the following audio formats: AAC (16 to 320 Kbps) AIFF AAC Protected (MP4 from iTunes Store) MP3 (16 to 320 Kbps) MP3 VBR Audible (formats 2-4) Apple Lossless WAV   Q: How can I search calendars on my iPhone? The calendar you're currently viewing (or all calendars if you're viewing all) on your iPhone can be searched easily. 1. Run the Calendar app 2. Select List from the bottom menu 3. Enter the search term in the search field at the top of the screen   Q: What is the best way to clean the iPhone screen? "Your iPhone's screen is the single most important part of your iPhone. Not only is the screen the window you view the iPhone interface through, it is the interface. That being the case, the iPhone screen gets dirty quickly and easily. To clean your iPhone's screen, never use any type of cleaning solvent such as Windex or other chemical agents. Use a lint free, scratch resistant cloth (microfiber preferred) to clean your iPhone screen by dampening the cloth slightly and clean the screen using soft, even strokes. The 3M Microfiber Cleaning Cloth, available in the iPhoneFAQ store, is highly recommended   Q: How can I email a photo from my iPhone? "You can email iPhone photos directly to a recipient's email address. Follow these steps to send pictures via email: 1. Navigate to the Photos app. 2. Select the photo you wish to email. 3. While viewing the photo, touch the icon in the lower left corner of the screen (the white box with a curved arrow). 4. Choose the Email Photo button. 5. Enter the To: address or choose one from Contacts by tapping the blue + button. 6. Enter a Subject: and add text to the email message body if desired. A preview of the photo appears in the email message body. 7. Press Send in the upper right hand corner of the screen